Why choose EZchat?EZchat provides instant connections between customers and sellers. Users are able to browse the web, raise any questions regarding the products with customer service and place the order simultaneously.
Take the initiativeEZchat enables businesses to proactively discover, connect and invite potential customers through live chat, which could increase successful sales transactions by 80%.
third party assistanceWhen service operators are in need of supervisors' assistance. The Third Party Assistance Feature allows users to invite new people into a chat, which can expedite any problem-solving process.
one-click-away customer serviceEZchat allows customer service operators to send customers' chat history including pictures, emojis, doc. files and voice messages to other colleagues in one click, efficiently minimize miscommunications and repetitive inquiries.
internal communicationsEZchat allows businesses to no longer be limited by storage restrictions, chat message expiration dates as well as prevent any confidential and business-sensitive chat information leak. EZchat's internal communication system is equipped with self-designed encryption modules that inhibit the possibility of illegal call tapping. Users are able to delete and erase all chat history from the server at any time with one click to prohibit any data leak.
Data AnalysisEZchat's accurate data analysis program accurately analyze visitor source and information to be served as the key basis for business advertising.
Taiwan's First Customer Service AppEZchat is Taiwan's very first app version customer service system. As long as you have a working network, you are able to use the app to provide services and answer questions from customers wherever you are. Ezchat allows you to take the initiative and seize every business opportunities.
claim your free trials nowmore than 3 million businesses worldwide use Ezchat online customer service, with an 80% successful sales transactions rate. ＊get your free trial account in 5 seconds, if you are already a member，please click hereto log in download now to get a 10 day free trail！